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P. Davis Steward
President

Dave Steward is the owner of Steward & Associates which he founded in 1990 as Customer Opinion Research and located in Morris County, New Jersey. The company offers full-service national and international marketing research and consulting capabilities, specializing in customer value analysis and research as well as business process improvement. Dave has been involved in market research for the past 33 years, with 24 years specifically devoted to customer satisfaction/value, and has provided research consulting expertise in the planning and administration of hundreds of projects for major telecommunication companies, banks, high technology firms, luxury automobiles, utilities, medical organizations, and manufacturing concerns.

Prior to forming his own company, Davis was the Market Research Manager for AT&T's International Communications Services' Business Unit. Additionally, he has served as principal researcher and project manager for AT&T's Network Services Division's Customer Satisfaction Process, as well as a Senior Researcher for AT&T's nationally recognized TELSAM (Customer Satisfaction) organization. Prior to AT&T, Davis was the Market Research Manager for GTE of the Southwest.

Over his marketing research career, Davis has developed expertise in a full range of research methodologies. Davis moderates focus groups, conducts one-on-one interviews, designs and administers surveys which employ a number of different research designs and methodologies, and helps organizations re-design their internal processes to more accurately deliver what the customer desires. Davis is well versed in the quality principles, and has designed customer satisfaction and process improvement processes around the Malcolm Baldrige National Quality Award criteria and ISO standards.

Davis holds a degree in Sociology from the University of Texas at Arlington.


 

scf computer designs, inc.

scf computer designs, inc. was established in 1994 to meet the growing needs of companies looking to outsource their projects.  We provide a wide array of services:

  • Database Management
  • Transcription
  • Presentation Graphics
  • Desktop Publishing
  • Data Processing
  • Website Design & Development
  • Web Surveys

scf computer designs, inc. takes pride in being able to offer a quality project, an excellent turnaround time, and competitive pricing.  If you don't see your service listed, please ask.  If we are unable to accommodate you, we work with other quality vendors and will happily refer you.

 

Rob Chichester

Rob Chichester is a consulting engineer providing technical expertise in a variety of areas including but not limited to automatic data processing, web technologies, and web site design and management.

He earned a BS in Electrical Engineering from Case Western Reserve University and a Master of Science in Solid State Physics from Stevens Institute of Technology.  Rob has worked as an engineer in the telecommunications and the defense industry.  Rob also holds a current DoD Security Clearance.   His skills and experiences include:

  • Website design, implementation, and management
  • Database Design and Management
  • Embedded software
  • Windows applications and GUI
  • C/C++, HTML, ASP, Javascript, PHP, assembly, Visual Basic macros, X-Motif, and MFC
  • Software project management

Rob is proud to provide well-designed solutions intended for data collection and analysis by integrating web solutions with common office productivity software.   He has a history of providing timely solutions and generous post-deployment technical support.


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